Add troubleshooting information to Jira integration docs

6c8fe7c3 · Łukasz Korbasiewicz · Kati Paizee · 763eed9c · 6c8fe7c3 · 6c8fe7c3
--- a/doc/integration/index.md
+++ b/doc/integration/index.md
@@ -104,3 +104,13 @@ After that restart GitLab with:
 ```shell
 sudo gitlab-ctl restart
 ```
+
+### Search Sidekiq logs in Kibana
+
+To locate a specific integration in Kibana, use the following KQL search string:
+
+```plaintext
+`json.integration_class.keyword : "Integrations::Jira" and json.project_path : "path/to/project"`
+```
+
+You can find information in `json.exception.backtrace`, `json.exception.class`, `json.exception.message`, and `json.message`.
--- a/doc/integration/jira/index.md
+++ b/doc/integration/jira/index.md
@@ -91,6 +91,8 @@ set up for the integration has permission to:

 Jira issue references and update comments do not work if the GitLab issue tracker is disabled.

+If you [restrict IP addresses for Jira access](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/), make sure you add your self-managed IP addresses or [GitLab.com IP range](../../user/gitlab_com/index.md#ip-range) to the allowlist in Jira.
+
 ### GitLab cannot close a Jira issue

 If GitLab cannot close a Jira issue: